Refund policy
Refund Policy
Last updated: October 20, 2026
30-Day Returns
You may request a return within 30 days after receiving your Sloonow order.
How to Request a Return
Email hello@sloonow.com with your order number and the item you wish to return. We will provide return instructions and the correct return address. Please contact us before sending your item back.
Refunds
After receiving and reviewing your return, we will contact you about your refund. Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the refund.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, contact hello@sloonow.com with your order number and details of the issue so we can help resolve it.
Order Changes and Cancellations
Contact hello@sloonow.com as soon as possible if you need to change or cancel an order. If it has already been dispatched, please follow the return process.
Your Consumer Rights
This policy does not limit any rights you may have under applicable consumer law.
Contact
Email: hello@sloonow.com
Company: PeakStream Innovations LLC